Apple has officially lost their $#@!

I was showing a coworker how to bring up his iTunes purchase history (he got an email about buying a book he didn’t buy). Looking at my history, everything is correct. When I click on “Music” and then “Purchased” there’s a brand new U2 album in my work account.

I freak a little and email iTunes support.

I freak a little and email iTunes support.

When I log out of the iTunes account, the album rotator display just happens to go past the new U2 album.

When I log out of the iTunes account, the album rotator display just happens to go past the new U2 album.

I go back in to bring up the case number, follow up, and rip them for f__king with my account without asking.

I go back in to bring up the case number, follow up, and rip them for f__king with my account without asking.

Good thing I was saving PDFs as I went.

Good thing I was saving PDFs as I went.

I guess threatening to use a competitor's phone causes this.

I guess threatening to use a competitor’s phone causes this.

I pasted the stuff back in, added a PS rant about the error that cleared the form data, changed the subject to match the first email, and “Continue” worked.

Not being Microsoft isn’t good enough any more.