I was showing a coworker how to bring up his iTunes purchase history (he got an email about buying a book he didn’t buy). Looking at my history, everything is correct. When I click on “Music” and then “Purchased” there’s a brand new U2 album in my work account.
I pasted the stuff back in, added a PS rant about the error that cleared the form data, changed the subject to match the first email, and “Continue” worked.
Not being Microsoft isn’t good enough any more.